Table of Contents:
- Introduction to nursing case management
- Cultural competency
- Managed care : examining today's health care system
- Case management : an overview
- Models of care
- Nursing case management : building collaborative relationships with patients
- The case manager in private practice
- Marketing
- Consultation
- New trends in the evolution of case management : faith community nursing
- Disease management
- Telehealth
- Outcomes management
- Ethical issues in nursing care management
- Legal issues in nursing care management.