Table of Contents:
- Managing the professional services firm
- Professional services firm benchmarking
- Partnership and governance structures
- Sales management
- Marketing and business development with new and existing clients
- Service line and intellectual property creation
- Proposal and reference management
- Strategic partnering
- Organization structure
- Career tracks, compensation, and professional development for professionals
- Professional staff recruiting and retention
- Service delivery
- Resource management
- Risk management and quality assurance
- Finance, accounting, and human resources
- Purchasing, procurement, vendor, and asset management
- Information technology
- Real estate and facilities
- Legal counsel
- Office Management.
