The professional services firm bible

Saved in:
Bibliographic Details
Corporate Author: NetLibrary, Inc.
Other Authors: Baschab, John, 1968-, Piot, Jon, 1966-
Format: Electronic eBook
Published: Hoboken, N.J. : John Wiley & Sons, c2005.
Online Access:CONNECT
Table of Contents:
  • Managing the professional services firm
  • Professional services firm benchmarking
  • Partnership and governance structures
  • Sales management
  • Marketing and business development with new and existing clients
  • Service line and intellectual property creation
  • Proposal and reference management
  • Strategic partnering
  • Organization structure
  • Career tracks, compensation, and professional development for professionals
  • Professional staff recruiting and retention
  • Service delivery
  • Resource management
  • Risk management and quality assurance
  • Finance, accounting, and human resources
  • Purchasing, procurement, vendor, and asset management
  • Information technology
  • Real estate and facilities
  • Legal counsel
  • Office Management.