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| 020 | |a 0471704415 (electronic bk.) | ||
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| 082 | 0 | 4 | |a 658 |2 22 |
| 099 | |a Electronic book | ||
| 245 | 0 | 4 | |a The professional services firm bible |h [electronic resource] / |c [edited by] John Baschab, Jon Piot. |
| 260 | |a Hoboken, N.J. : |b John Wiley & Sons, |c c2005. | ||
| 300 | |a xxiii, 544 p. : |b ill. ; |c 24 cm. + |e 1 CD-ROM (4 3/4 in.) | ||
| 538 | |a System requirements: computer with processor running at 120 MHz or faster, capable of running Microsoft Office; at least 32 MB of total RAM installed (64 MB recommended); CD-ROM drive. | ||
| 500 | |a Includes index. | ||
| 505 | 0 | |a Managing the professional services firm -- Professional services firm benchmarking -- Partnership and governance structures -- Sales management -- Marketing and business development with new and existing clients -- Service line and intellectual property creation -- Proposal and reference management -- Strategic partnering -- Organization structure -- Career tracks, compensation, and professional development for professionals -- Professional staff recruiting and retention -- Service delivery -- Resource management -- Risk management and quality assurance -- Finance, accounting, and human resources -- Purchasing, procurement, vendor, and asset management -- Information technology -- Real estate and facilities -- Legal counsel -- Office Management. | |
| 533 | |a Electronic reproduction. |b Boulder, Colo. : |c NetLibrary, |d 2005. |n Available via World Wide Web. |n Access may be limited to NetLibrary affiliated libraries. |n Excludes data from the CD-ROM which accompanied the original book. | ||
| 650 | 0 | |a Service industries |x Management. | |
| 650 | 0 | |a Professions |x Marketing. | |
| 700 | 1 | |a Baschab, John, |d 1968- | |
| 700 | 1 | |a Piot, Jon, |d 1966- | |
| 710 | 2 | |a NetLibrary, Inc. | |
| 730 | 0 | |a NetLibrary | |
| 776 | 1 | |c Original |z 0471660485 |w (DLC) 2004011607 |w (OCoLC)55207765 | |
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| 907 | |a 1666008 |b 09-06-16 |c 05-24-10 | ||
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