Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions /
Saved in:
Main Author: | George, Michael L. |
---|---|
Corporate Author: | NetLibrary, Inc |
Format: | Electronic eBook |
Language: | English |
Published: |
New York ; London :
McGraw-Hill,
c2003.
|
Subjects: | |
Online Access: | CONNECT |
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