Never split the difference : negotiating as if your life depended on it /
"A negotiation guide from a former FBI Hostage Negotiator"--
Saved in:
Main Author: | |
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Format: | Book |
Language: | English |
Published: |
New York :
HarperBusiness, an imprint of HarperCollins Publishers,
[2016]
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Edition: | First edition. |
Subjects: |
MARC
LEADER | 00000cam a2200000 i 4500 | ||
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001 | mig00004752462 | ||
003 | OCoLC | ||
005 | 20160729092848.0 | ||
008 | 160520s2016 nyu 000 0 eng | ||
010 | |a 2016020809 | ||
019 | |a 919341778 |a 948567628 | ||
020 | |a 9780062407801 (hardback) | ||
020 | |a 0062407805 (hardback) | ||
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100 | 1 | |a Voss, Christopher, |d 1942- |e author. | |
245 | 1 | 0 | |a Never split the difference : |b negotiating as if your life depended on it / |c Chris Voss with Tahl Raz. |
250 | |a First edition. | ||
264 | 1 | |a New York : |b HarperBusiness, an imprint of HarperCollins Publishers, |c [2016] | |
300 | |a viii, 274 pages ; |c 24 cm | ||
336 | |a text |b txt |2 rdacontent | ||
337 | |a unmediated |b n |2 rdamedia | ||
338 | |a volume |b nc |2 rdacarrier | ||
520 | |a "A negotiation guide from a former FBI Hostage Negotiator"-- |c Provided by publisher. | ||
504 | |a Includes bibliographical references (pages 259-262) and index. | ||
520 | |a Voss, a former international hostage negotiator for the FBI, offers a new, field-tested approach to high-stakes negotiations whether in the boardroom or at home. Go inside the world of high-stakes negotiations and discover the skills that helped Voss and his colleagues succeed where it mattered most: saving lives. He shares the nine effective principles that will give you the competitive edge in any discussion. | ||
505 | 0 | |a The new rules : how to become the smartest person ... in any room -- Be a mirror : how to quickly establish rapport -- Don't feel their pain, label it : how to create trust with tactical empathy -- Beware "yes", master "no" : how to generate momentum and make it safe to reveal the real stakes -- Trigger the two words that immediately transform any negotiation : how to gain permission to persuade -- Bend their reality : how to shape what is fair -- Create the illusion of control : how to calibrate questions to transform conflict into collaboration -- Guarantee execution : how to spot the liars and ensure follow-through from everyone else -- Bargain hard : how to get your price -- Find the black swan : how to create breakthroughs by revealing the unknown unknowns. | |
650 | 0 | |a Negotiation. | |
650 | 0 | |a Negotiation in business. | |
650 | 7 | |a Negotiation. |2 fast |0 (OCoLC)fst01035551 | |
650 | 7 | |a Negotiation in business. |2 fast |0 (OCoLC)fst01035573 | |
655 | 7 | |a Handbooks and manuals. |2 fast |0 (OCoLC)fst01423877 | |
776 | 0 | 8 | |i Online version: |a Voss, Christopher, 1942- author. |t Never split the difference |b First edition. |d New York, NY : HarperBusiness, [2016] |z 9780062407818 |w (DLC) 2016023794 |
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952 | f | f | |p Circulating |a Middle Tennessee State University |b Main |c James E. Walker Library |d Main Collection - Walker Library - 2nd Floor |t 0 |e BF637.N4 V67 2016 |h Library of Congress classification |i Book |m 33082018119288 |n 1 |