Retail banking : business transformation and competitive strategies for the future /

Retail banking : business transformation and competitive strategies for the future /

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Bibliographic Details
Main Author:	Omarini, Anna, 1967- (Author)
Format:	Book
Language:	English
Published:	Houndsmills, Basingstoke, Hampshire ; New York, NY : Palgrave Macmillan, 2015.
Series:	Palgrave Macmillan studies in banking and financial institutions.
Subjects:	Banks and banking > Customer services. Bank management. Bank marketing.

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