Work and peace in academe : leveraging time, money, and intellectual energy through managing conflict /

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Bibliographic Details
Main Author: Coffman, James R.
Format: Book
Language:English
Published: Bolton, Mass. : Anker Pub. Co., c2005.
Subjects:
Table of Contents:
  • Conflict : two sides of one coin
  • A framework for understanding conflict in an academic environment
  • Methods of conflict resolution in an academic environment
  • Policy and procedure : development and implementation
  • The players and their roles : governance and administration
  • The players and their roles : institutional offices
  • Key collateral players : support and specialty personnel
  • Putting it all together : creating an integrated system of dispute prevention, resolution and management
  • Some best practices.