The Jossey-Bass academic administrator's guide to conflict resolution /

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Bibliographic Details
Main Author: Cheldelin, Sandra
Other Authors: Lucas, Ann F.
Format: Book
Language:English
Published: San Francisco : Jossey-Bass, c2004.
Edition:1st ed.
Subjects:
Table of Contents:
  • Understanding conflict
  • A framework for conflict analysis
  • Intrapersonal conflict : the impact of stress and negative thinking
  • Interpersonal conflict : helping people who don't get along
  • Intragroup conflict : the academic administrator as team leader
  • Intergroup conflict : conflict on a larger scale
  • Conflict intervention
  • Collaborating with other departments to manage conflict.