Evaluating reference services : a practical guide /
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Chicago :
American Library Association,
2000.
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Subjects: |
Physical Description: | vi, 226 p. : ill. ; 23 cm. |
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Bibliography: | Includes bibliographical references (p. 113-213) and index. |
ISBN: | 0838907873 (alk. paper) |