Quality management in the service industry /

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Bibliographic Details
Main Author: Stebbing, Lionel, 1930-
Format: Book
Language:English
Published: New York : Ellis Horwood, 1990.
Series:Ellis Horwood series in applied science and industrial technology.
Subjects:
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100 1 |a Stebbing, Lionel,  |d 1930- 
245 1 0 |a Quality management in the service industry /  |c Lionel Stebbing. 
260 |a New York :  |b Ellis Horwood,  |c 1990. 
300 |a 178 p. ;  |c 25 cm. 
490 1 |a Ellis Horwood series in applied science and industrial technology 
504 |a Includes bibliographical references and index. 
650 0 |a Service industries  |x Management. 
830 0 |a Ellis Horwood series in applied science and industrial technology. 
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