Quality management in the service industry /
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
Ellis Horwood,
1990.
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| Series: | Ellis Horwood series in applied science and industrial technology.
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| Subjects: |
| Physical Description: | 178 p. ; 25 cm. |
|---|---|
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0137471483 : |
