Add value to your service : the key to success /
Saved in:
Corporate Authors: | Services Marketing Conference. San Diego, Calif.), American Marketing Association. |
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Other Authors: | Surprenant, Carol F. |
Format: | Conference Proceeding Book |
Language: | English |
Published: |
Chicago, Ill. :
American Marketing Association,
[1987]
|
Series: | Proceedings series.
|
Subjects: |
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