Service management : the automation of services /

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Bibliographic Details
Main Author: Collier, David A.
Format: Book
Language:English
Published: Reston, Va. : Reston Pub. Co., c1985.
Subjects:
Description
Physical Description:viii, 183 p. : ill. ; 24 cm.
Bibliography:Includes bibliographies.
ISBN:083596907X (pbk.) :