Quality control in the service industries /

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Bibliographic Details
Main Author: Langevin, Roger G.
Format: Book
Language:English
Published: New York : AMACOM, c1977.
Series:An AMA management briefing
Subjects:
Description
Physical Description:38 p. : ill. ; 22 cm.
Bibliography:Bibliography: p. 36-38.
ISBN:0814422063 :