QBQ! : the question behind the question : practicing personal accountability at work and in life /

Addresses the most important issue in business and society today: personal accountability. Lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. The solution involves an entirely new approach. Every individual has to ask the question behind the quest...

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Bibliographic Details
Main Author: Miller, John G., 1958- (Author)
Format: Book
Language:English
Published: New York, New York : TarcherPerigee, an imprint of Penguin Random House LLC, 2016.
Subjects:

MARC

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100 1 |a Miller, John G.,  |d 1958-  |e author. 
245 1 0 |a QBQ! :  |b the question behind the question : practicing personal accountability at work and in life /  |c John G. Miller. 
246 3 0 |a Question behind the question 
246 3 0 |a Practicing personal accountability at work and in life 
264 1 |a New York, New York :  |b TarcherPerigee, an imprint of Penguin Random House LLC,  |c 2016. 
300 |a xv, 139 pages :  |b 1 illustration ;  |c 22 cm 
336 |a text  |b txt  |2 rdacontent 
337 |a unmediated  |b n  |2 rdamedia 
338 |a volume  |b nc  |2 rdacarrier 
500 |a "Newly updated"--Dust jacket. 
500 |a "Celebrating 15 years and 1 million copies in print!"--Dust jacket. 
500 |a "What to really ask yourself to eliminate blame, victim thinking, complaining, and procrastination"--Dust jacket. 
500 |a "Originally published by Denver Press, 2001"--Title page verso. 
520 |a Addresses the most important issue in business and society today: personal accountability. Lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. The solution involves an entirely new approach. Every individual has to ask the question behind the question: "How can I improve this situation?" "What can I contribute?" or "How can I make a difference?" 
505 0 |a Machine generated contents note: What ever happened to ... -- A picture of personal accountability -- Making better choices -- QBQ! The question behind the question -- Don't ask "why?" -- The victim -- "Why is this happening to me?" -- "Why do we have to go through all this change?" -- "Why don't they communicate better?" -- Don't ask "when?" -- Procrastination : the friend of failure -- "When will we get more tools and better systems?" -- "When are we going to hear something new?" -- Don't ask "who?" -- A poor sailor blames the wind -- Silos -- Beat the ref -- "Who dropped the ball?" -- Ownership -- The foundation of teamwork -- Making accountability personal : all QBQs contain an "I" -- I can only change me -- "He didn't, I did" -- "When will others walk their talk?" -- An integrity test -- The power of one -- A QBQ twist -- Will the real role models please stand up! -- Practicing personal accountability : all QBQs focus on action -- The risk of doing nothing -- "Thanks for shopping at the Home Depot!" -- Leaders at all levels -- The cornerstone of leadership -- Accountability and boundaries -- A great list of lousy questions -- The spirit of the QBQ -- Wisdom -- We buy too many books -- A final picture -- The motor of learning. 
650 0 |a Choice (Psychology) 
650 0 |a Decision making. 
650 0 |a Problem solving. 
650 0 |a Responsibility. 
650 2 |a Choice Behavior  |0 (DNLM)D002755 
650 2 |a Decision Making  |0 (DNLM)D003657 
650 2 |a Problem Solving  |0 (DNLM)D011340 
650 6 |a Choix (Psychologie)  |0 (CaQQLa)201-0007578 
650 6 |a Prise de décision.  |0 (CaQQLa)201-0007575 
650 6 |a Résolution de problème.  |0 (CaQQLa)201-0007582 
650 6 |a Responsabilité.  |0 (CaQQLa)201-0025307 
650 7 |a decision making.  |2 aat  |0 (CStmoGRI)aat300054615 
650 7 |a Choice (Psychology)  |2 fast  |0 (OCoLC)fst00858327 
650 7 |a Decision making.  |2 fast  |0 (OCoLC)fst00889035 
650 7 |a Problem solving.  |2 fast  |0 (OCoLC)fst01077890 
650 7 |a Responsibility.  |2 fast  |0 (OCoLC)fst01095857 
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952 f f |p Circulating  |a Middle Tennessee State University  |b Main  |c James E. Walker Library  |d Main Collection - Walker Library - 2nd Floor  |t 0  |e BF611 .M55 2016  |h Library of Congress classification  |i Book  |m 33082018243971  |n 1