Communication in healthcare settings : policy, participation, and new technologies /

"This book presents an international snapshot of communication in healthcare settings and examines how policies, procedures and technological developments influence day to day practice. Brings together a series of papers describing features of healthcare interaction in settings in Australasia,...

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Bibliographic Details
Other Authors: Pilnick, A., Hindmarsh, Jon., Gill, Virginia Teas.
Format: eBook
Published: Chichester, West Sussex : Wiley-Blackwell, 2010.
Series:Sociology of health and illness monograph series.
Online Access:CONNECT
Table of Contents:
  • Beyond 'doctor and patient' : developments in the study of healthcare interactions / Alison Pilnick, Jon Hindmarsh and Virginia Teas Gill
  • Dialling for donations : practices and actions in the telephone solicitation of human tissues / T. Elizabeth Weathersbee and Doug Maynard
  • Managing medical advice seeking in calls to Child Health Line / Carly W. Butler [and others]
  • Practitioners' accounts for treatment actions and recommendations in physiotherapy : when do they occur, how are they structured, what do they do? / Ruth Parry
  • 'I've put weight on cos I've bin inactive, cos I've ad me knee done' : moral work in the obesity clinic / Helena Webb
  • Progressivity and participation : children's management of parental assistance in paediatric chronic pain encounters / Ignasi Clemente
  • Embedding instruction in practice : contingency and collaboration during surgical training
  • Marcus Sanchez Svensson, Christian Heath and Paul Luff
  • Creating history : documents and patient participation in nurse-patient interviews / Aled Jones
  • Listening to what is said
  • transcribing what is heard: the impact of Speech Recognition Technology (SRT) on Medical Transcription (MT) / Gary C. David [and others].