Reimagining Reference in the 21st Century.
"This book examines how library services meet user needs in the twenty-first century. Many libraries are asking key questions about reference services, such as: Should librarians be on call waiting for users or out in the community promoting the library? Should we assign staff to help users one...
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| Format: | Electronic eBook |
| Language: | English |
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Ashland :
Purdue University Press,
2014.
©2014 |
| Series: | Charleston insights in library, archival, and information sciences.
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| Subjects: | |
| Online Access: | CONNECT |
Table of Contents:
- ""Cover""; ""Copyright""; ""Contents""; ""Foreword: Exactly the Same and Completely Different""; ""About the Book""; ""Introduction to Reimagining Reference in the 21st Century""; ""Part 1: Skills and Services""; ""1. Participatory Approaches to Building Community-Centered Libraries""; ""2. Guiding Learners: Information Literacy""; ""3. The Reference Interview Revisited""; ""4. Readers' Advisory Services as Reference Services""; ""Part 2: Content and Information Sources""; ""5. Reference Publishing in the 21st Century: Lead, Follow, or Get Out of the Way""
- ""6. Wikipedia, User-Generated Content, and the Future of Reference Sources""""Part 3: Tools and Technologies""; ""7. Discovery Tools""; ""8. Collaborative Virtual Reference: Past, Present, and Future Trends""; ""9. The Value of Reference Services: Using Assessment to Chart the Future""; ""Innovation in Action: Studies and Examples""; ""A. Alienation, Acceptance, or Ambiguity?: A Qualitative Study of Librarian and Staff Perceptions of Reference Service Change""; ""B. Meet Your Personal Librarian""; ""C. Roving Reference""; ""D. On-Call Reference""; ""E. Peer Reference Tutoring""
- ""F. A Single Service Point""""G. Community Outreach Through LibGuides""; ""H. 24/7 Global Virtual Reference Cooperation: The Case of QuestionPoint""; ""I. Serving the ""Somewhere Out There"" Patron: The View From the Digital Cooperative Reference Desk""; ""J. Integration of Library Resources Into the Course Management System""; ""K. Negotiating Space for the Library: Embedding Library Resources and Services Into a University Learning Management System""; ""L. Boosting User Engagement With Online Social Tools""
- ""M. You Have a Question, So Tweet Me Maybe: A Study in Using Twitter for Reference""""N. Embedding LibraryThing for Libraries in the Online Library Catalog""; ""O. CrowdAsk: Crowdsourcing Reference and Library Help""; ""P. The Guide to Reference: A Solution for Teaching Reference Sources""; ""Q. Reference to Patrons With Disabilities""; ""R. Discovery Service: Goals, Evaluation, and Implementation of OhioLINK Academic Consortium""; ""S. OCLC and Discovery""; ""T. Discovery and the Digital Reference Desk""; ""U. Reference: An Architect's View""
- ""V. Addressing User Intent: Analyzing Usage Logs to Optimize Search Results""""W. Educating Reference Librarians for First-Day Success""; ""Where Do We Go From Here?""; ""About the Contributors""; ""Index""
