What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say (Audio Book) /
BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough , this seasoned expert offers verbal and nonverbal skills for handling communication...
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| Format: | Electronic Audio |
| Language: | English |
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[Place of publication not identified] :
McGraw-Hill,
2013.
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| Edition: | 1st edition. |
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| Online Access: | CONNECT |
