All for one : 10 strategies for building trusted client partnerships /

Corporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providersfrom consulting firms to large banksto confront a series of difficult challenges:.:.; "How do we cre...

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Bibliographic Details
Main Author: Sobel, Andrew, 1955-
Format: Electronic eBook
Language:English
Published: Hoboken, N.J. : Wiley, ©2009.
Subjects:
Online Access:CONNECT
Table of Contents:
  • Introduction: Transforming your client relationships
  • Reaching level 6 : trusted client partner
  • Employing 10 integrated strategies
  • Strategy one : becoming an agenda setter
  • Strategy two : developing relationship capital
  • Strategy three : engaging new clients
  • Strategy four : institutionalizing client relationships
  • Strategy five : adding multiple layers of value
  • Strategy six : targeting the right clients
  • Strategy seven : building a client leadership pipeline
  • Strategy eight : promoting collaboration
  • Strategy nine : listening to clients
  • Strategy ten : creating a unique client experience
  • Answers to the most commonly asked questions about client relationships
  • Conclusion.