Managing corporate social responsibility : a communication approach /

"Managing Corporate Social Responsibility offers a strategic, communication-centred approach to integrating CSR into organizations. Drawing from a variety of disciplines and written in a highly accessible style, the book guides readers in a focused progression providing the key points they need...

Full description

Saved in:
Bibliographic Details
Main Author: Coombs, W. Timothy
Other Authors: Holladay, Sherry J.
Format: Electronic eBook
Language:English
Published: Malden, MA : Wiley-Blackwell, 2011.
Subjects:
Online Access:CONNECT

MARC

LEADER 00000nam a2200000 a 4500
001 in00006108388
006 m o d
007 cr cn|||||||||
008 111018s2011 mau ob 001 0 eng d
005 20240125144332.1
020 |a 9781118106686 
020 |a 1118106687  |q (electronic bk.) 
020 |a 1283927551  |q (ebk) 
020 |a 9781283927550  |q (ebk) 
035 |a (NhCcYBP)e80fa363d91f485b9a695405a0a7a4bb9781118106686 
035 |a 1wileyeba9781118106686 
037 |a 10.1002/9781118106686  |b Wiley InterScience  |n http://www3.interscience.wiley.com 
040 |a NhCcYBP  |b eng  |c NhCcYBP 
050 4 |a HD60  |b .C6347 2011 
082 0 4 |a 658.4/08  |2 23 
084 |a BUS002000  |2 bisacsh 
084 |a QP 150  |2 rvk 
100 1 |a Coombs, W. Timothy. 
245 1 0 |a Managing corporate social responsibility :  |b a communication approach /  |c W. Timothy Coombs, Sherry J. Holladay. 
260 |a Malden, MA :  |b Wiley-Blackwell,  |c 2011. 
300 |a 1 online resource 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
500 |a Wiley EBA  |5 TMurS 
505 0 0 |t Conceptualizing corporate social responsibility --  |t Strategic CSR --  |t CSR scanning and monitoring --  |t Formative research --  |t Create the CSR initiative --  |t Communicate the CSR initiative --  |t Evaluation and feedback --  |t CSR issues --  |t References --  |t Index. 
520 |a "Managing Corporate Social Responsibility offers a strategic, communication-centred approach to integrating CSR into organizations. Drawing from a variety of disciplines and written in a highly accessible style, the book guides readers in a focused progression providing the key points they need to successfully navigate the benefits and implications of managing CSR. Chapters are organized around a process model for CSR that outlines steps for researching, developing, implementing, and evaluating CSR initiatives Emphasizes stakeholder engagement as a foundation throughout the CSR Process Model Discusses ways to maximize the use of social media and traditional media throughout the process Offers international examples drawn from a variety of industries including: The Forest Stewardship Council, Starbucks Coffee, and IKEA. Draws upon theories grounded in various disciplines, including public relations, marketing, media, communication, and business "--  |c Provided by publisher 
520 |a "Corporate Social Responsibility (CSR) has become central to many businesses as they negotiate in an increasingly global marketplace. This book offers a strategic, communication-centred approach to integrating CSR into organizations, founded in stakeholder engagement and dialogue. It is structured around the CSR Process Model, which guides readers through the research, development, implementation, and evaluation of CSR initiatives. Corporate reputations are increasingly dependent upon CSR, which in turn signals the importance of this topic for organizational success and the need to integrate stakeholders into this process. Lively, international examples are used throughout and are drawn from a variety of industries to illustrate the challenges of doing CSR well. Topics covered include maximizing the use of social media and traditional media; creating strategic initiatives that reflect the organization's missions and its capabilities; communicating to promote CSR efforts; collaborating with third party organizations; assessing internal and external stakeholder expectations and involving stakeholders in CSR efforts; and managing challenges to an organization's CSR record. This highly accessible book draws from a variety of disciplines to illustrate how corporate social responsibility should be viewed as an ongoing process grounded in effective communication practices"--  |c Provided by publisher 
504 |a Includes bibliographical references and index. 
588 0 |a Print version record. 
650 0 |a Social responsibility of business. 
650 0 |a Business communication. 
700 1 |a Holladay, Sherry J. 
730 0 |a WILEYEBA 
776 0 8 |i Print version:  |a Coombs, W. Timothy.  |t Managing corporate social responsibility.  |d Malden, MA : Wiley-Blackwell, 2011  |z 9781444336290  |w (DLC) 2011017060 
856 4 0 |u https://ezproxy.mtsu.edu/login?url=https://onlinelibrary.wiley.com/book/10.1002/9781118106686  |z CONNECT  |3 Wiley  |t 0 
949 |a ho0 
975 |p Wiley UBCM Online Book All Titles thru 2023 
976 |a 6006612 
998 |a wi  |d z 
999 f f |s 7598e1b8-452c-45a7-96f7-1611dff45744  |i 7598e1b8-452c-45a7-96f7-1611dff45744  |t 0 
952 f f |a Middle Tennessee State University  |b Main  |c James E. Walker Library  |d Electronic Resources  |t 0  |e HD60 .C6347 2011  |h Library of Congress classification