The design of everyday things /
First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how-an...
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| Format: | Audio eBook |
| Language: | English |
| Published: |
[S.I.] :
Tantor Media, Inc.,
2011.
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| Online Access: | CONNECT CONNECT |
| Summary: | First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them. |
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| Physical Description: | 1 online resource |
| ISBN: | 9781452624129 1452624127 |
