Tussle between Maintaining Customer Satisfaction and Supply Chain Constraints: IGNYS Automotive /
This new case study focuses on turning around deteriorating customer satisfaction associated with inefficiencies in the spare parts operation of a $10 billion Indian automotive company. It reviews current processes for both urgent and standard orders; addresses participants including vendors, local...
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Main Authors: | , , |
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Corporate Author: | |
Format: | Electronic eBook |
Language: | English |
Published: |
[Place of publication not identified] :
Pearson,
2013.
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Edition: | 1st edition. |
Subjects: | |
Online Access: | CONNECT |