Return on process (ROP) : getting real performance results from process improvement /

Although there are countless books about process improvement and business performance, there is a dearth of literature on how process improvement yields business performance results. Filling this need, "Return On Process (ROP): Getting Real Performance Results from Process Improvement" pro...

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Bibliographic Details
Main Author: West, Michael (Software engineer)
Format: eBook
Published: Boca Raton, Fla. : Auerbach Publications, [2016]
Edition:[First edition.]
Online Access:CONNECT