Continuity management : preserving corporate knowledge and productivity when employees leave /
'How can I keep knowledge from walking out the door when employees leave?' This pressing question is insightfully answered in this landmark book. Operational knowledge has never been more critical to organizational success. Knowledge loss from downsizing, imminent baby-boomer retirements,...
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| Main Author: | |
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| Other Authors: | , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York :
John Wiley,
©2002.
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| Subjects: | |
| Online Access: | CONNECT |
| Summary: | 'How can I keep knowledge from walking out the door when employees leave?' This pressing question is insightfully answered in this landmark book. Operational knowledge has never been more critical to organizational success. Knowledge loss from downsizing, imminent baby-boomer retirements, and high job turnover have created a knowledge continuity crisis that poses an unprecedented threat to organizational productivity and profits. Based on extensive research, Continuity Management solves this crucial problem of knowledge loss for managers at any organizational level by describing an effective s. |
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| Physical Description: | 1 online resource (xvii, 269 pages) |
| Bibliography: | Includes bibliographical references (pages 251-254) and index. |
| ISBN: | 0471262374 9780471262374 1280342927 9781280342929 9786610342921 661034292X |
