Meet the expert : Marc Stickdorn on service design.

"In this edition of Meet the Expert with Marc Stickdorn, author of This Is Service Design Doing and This Is Service Design Methods, learn how to embed and scale service design in-house, use journey maps as a visual management tool for Agile organizations, and use service design to enhance emplo...

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Bibliographic Details
Format: Video
Language:English
Published: [Place of publication not identified] : O'Reilly Media, Inc., 2020.
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Online Access:CONNECT
CONNECT