Listen up or lose out : how to avoid miscommunication, improve relationships, and get more done faster /

Want better results? Talk less and listen more. Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. When you actively listen, you learn to gather perspectives, bridge differen...

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Bibliographic Details
Main Authors: Bolton, Robert, 1929- (Author), Bolton, Dorothy Grover (Author)
Format: eBook
Published: New York : AMACOM, [2018]
Online Access:CONNECT