Communication essentials for dummies /

Utilising a core range of simple skills, this friendly guide shows you how easy it is to communicate effectively. You'll find out how to listen actively, establish rapport, communicate with credibility, manage communication in difficult situations and converse with ease using modern technology...

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Bibliographic Details
Main Author: Kuhnke, Elizabeth (Author)
Other Authors: Kuhnke, Elizabeth.
Format: eBook
Published: Milton, Qld : Wiley Publishing Australia Pty Ltd, [2015]
Edition:2nd edition.
Series:--For dummies.
Online Access:CONNECT