Service management, student workbook : an integrated approach to supply chain management and operations /

With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field. Fully aligned with Service Management , this workbook-style book includes chapter lear...

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Bibliographic Details
Main Author: Haksever, Cengiz.
Other Authors: Render, Barry.
Format: eBook
Published: Upper Saddle River, N.J. : FT Press, ©2013.
Online Access:CONNECT