|
|
|
|
LEADER |
00000cam a2200000Ma 4500 |
001 |
in00006048918 |
006 |
m o d |
007 |
cr zn||||||||| |
008 |
100417s2010 vaua ob 001 0 eng d |
005 |
20220718131535.8 |
035 |
|
|
|a 1WRLDSHRocn765823874
|
040 |
|
|
|a B24X7
|b eng
|e pn
|c B24X7
|d OCLCQ
|d UMI
|d OCLCO
|d OCLCQ
|d OCLCF
|d OCLCQ
|d COO
|d UAB
|d AU@
|d OCLCO
|d INARC
|
019 |
|
|
|a 643161456
|a 827738442
|
020 |
|
|
|a 9781607283676
|q (PDF e-book)
|
020 |
|
|
|a 1607283670
|q (PDF e-book)
|
020 |
|
|
|z 9781562865900
|
020 |
|
|
|z 1562865900
|
035 |
|
|
|a (OCoLC)765823874
|z (OCoLC)643161456
|z (OCoLC)827738442
|
037 |
|
|
|a CL0500000192
|b Safari Books Online
|
050 |
|
4 |
|a HF5415.5
|b .K36 2010eb
|
082 |
0 |
4 |
|a 658.8/12
|2 22
|
049 |
|
|
|a TXMM
|
100 |
1 |
|
|a Kamin, Maxine.
|
245 |
1 |
0 |
|a 10 steps to successful customer service /
|c Maxine Kamin.
|
246 |
3 |
|
|a Ten steps to successful customer service
|
246 |
3 |
0 |
|a Customer service
|
260 |
|
|
|a Alexandria, Va. :
|b ASTD Press,
|c 2010.
|
300 |
|
|
|a 1 online resource.
|
336 |
|
|
|a text
|b txt
|2 rdacontent
|
337 |
|
|
|a computer
|b c
|2 rdamedia
|
338 |
|
|
|a online resource
|b cr
|2 rdacarrier
|
490 |
1 |
|
|a 10 steps
|
500 |
|
|
|a Title from title screen.
|
504 |
|
|
|a Includes bibliographical references and index.
|
590 |
|
|
|a O'Reilly Online Learning Platform: Academic Edition (SAML SSO Access)
|
650 |
|
0 |
|a Customer services.
|
650 |
|
0 |
|a Customer relations.
|
730 |
0 |
|
|a WORLDSHARE SUB RECORDS
|
776 |
0 |
8 |
|i Print version:
|a Kamin, Maxine.
|t 10 steps to successful customer service.
|d Alexandria, Va. : ASTD Press, ©2010
|z 9781562865900
|w (OCoLC)437305924
|
830 |
|
0 |
|a 10 steps.
|
856 |
4 |
0 |
|u https://go.oreilly.com/middle-tennessee-state-university/library/view/-/9781562865900/?ar
|z CONNECT
|3 O'Reilly
|t 0
|
949 |
|
|
|a ho0
|
994 |
|
|
|a 92
|b TXM
|
998 |
|
|
|a wi
|d z
|
999 |
f |
f |
|s 7a0aed07-97bc-480b-9d4f-fe7803d1b7e9
|i 05085b71-93fa-46c0-b6c2-775381e35fc1
|t 0
|
952 |
f |
f |
|a Middle Tennessee State University
|b Main
|c James E. Walker Library
|d Electronic Resources
|t 0
|e HF5415.5 .K36 2010eb
|h Library of Congress classification
|
856 |
4 |
0 |
|3 O'Reilly
|t 0
|u https://go.oreilly.com/middle-tennessee-state-university/library/view/-/9781562865900/?ar
|z CONNECT
|