The customer experience edge : technology and techniques for delivering an enduring, profitable, and positive experience to your customers /
Drawing on over sixty years of experience in shaping customer centric strategies and technologies for leading companies; this book brings you practical and proven ways to create your customer experience programs and overall business strategies. --
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | eBook |
| Language: | English |
| Published: |
New York :
McGraw-Hill,
©2012.
|
| Subjects: | |
| Online Access: | CONNECT CONNECT |
