Developing your conflict competence : a hands-on guide for leaders, managers, facilitators, and teams /
"Survey after survey supports the notion that conflict is all around us. So the question isn't one of whether or not you'll experience conflict or how to reduce or avoid it. Instead, the question is what will you get out of conflict when it does occur. Depending on how you respond, th...
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
San Francisco :
Jossey-Bass,
©2010.
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| Edition: | 3rd ed. |
| Series: | Jossey-Bass business & management series.
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| Subjects: | |
| Online Access: | CONNECT |
| Summary: | "Survey after survey supports the notion that conflict is all around us. So the question isn't one of whether or not you'll experience conflict or how to reduce or avoid it. Instead, the question is what will you get out of conflict when it does occur. Depending on how you respond, that something can be good or bad, constructive or destructive, invigorating or can be good or bad, constructive or destructive, invigorating or debilitating"--Introduction. |
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| Physical Description: | 1 online resource (x, 270 pages) : illustrations |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9780470588185 0470588187 9780470588208 0470588209 9780470588192 0470588195 |
