Credit & collections kit for dummies /
Making Everything Easier!. Credit & Collections Kit for Dummies. Learn to:. Build a better rapport with customers and improve cash flow;. Collect from late or slow-paying customers;. Work efficiently with scripts, templates, and spreadsheets on the CD. Steven A. Harms. Partner, Muller, Muller, R...
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| Other Authors: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hoboken, NJ :
Wiley,
©2009.
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| Series: | --For dummies.
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| Subjects: | |
| Online Access: | CONNECT |
Table of Contents:
- Credit & Collections Kit For Dummies®; About the Authors; Dedication; Acknowledgments; Contents at a Glance; Table of Contents; Introduction; About This Book; Conventions Used in This Book; What You're Not to Read; Foolish Assumptions; How This Book Is Organized; Icons Used in This Book; Where to Go from Here; Part I: Nice Guys Can Finish First: Making Good Use of Credit and Billing Practices; Chapter 1: Getting to Know Credit and Collections; Chapter 2: Credit 101: Defining and Applying Credit Concepts; Chapter 3: Extending Credit Carefully While Controlling Your Risk.
- Chapter 4: Establishing Good Billing Practices to Avoid Collection HeadachesChapter 5: Spotting and Reacting to Changes in Customer Habits; Chapter 6: Stayin' on the Right Side of the Law: Knowing Your Rights and Duties; Part II: When Being Nice Isn't Working: Transitioning from Billing to Collections; Chapter 7: When Your Late-Paying Customer Turns into Your Debtor; Chapter 8: The Ins and Outs of Collection Phone Calls; Chapter 9: Overcomi.
