Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet / Ron Kaufman.

The author takes readers on a journey into the new world of service. Through case studies and best-practice examples, readers will learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.

Bibliographic Details
Main Author: Kaufman, Ron.
Format: Book
Language:English
Published: [New York, NY] : Evolve Publishing, ©2012.
Subjects:
Online Access:CONNECT
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100 1 |a Kaufman, Ron. 
245 1 0 |a Uplifting service :  |b the proven path to delighting your customers, colleagues, and everyone else you meet /  |c Ron Kaufman. 
260 |a [New York, NY] :  |b Evolve Publishing,  |c ©2012. 
300 |a 1 online resource (xxv, 318 pages) :  |b illustrations. 
336 |a text  |b txt  |2 rdacontent. 
337 |a computer  |b c  |2 rdamedia. 
338 |a online resource  |b cr  |2 rdacarrier. 
500 |a Includes index. 
588 0 |a Print version record. 
520 |a The author takes readers on a journey into the new world of service. Through case studies and best-practice examples, readers will learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation. 
505 0 |a Why? -- Lead -- Build -- Learn -- Drive. 
590 |a EBSCO eBook Academic Comprehensive Collection North America. 
590 |a EBSCO eBook Business Collection. 
650 0 |a Customer relations. 
650 0 |a Customer services. 
650 0 |a Interpersonal relations. 
650 0 |a Consumer satisfaction. 
730 0 |a WORLDSHARE SUB RECORDS. 
776 0 8 |i Print version:  |a Kaufman, Ron.  |t Uplifting service.  |d [New York, NY] : Evolve Publishing, ©2012  |z 9780984762507  |w (OCoLC)781679860. 
856 4 0 |u https://ezproxy.mtsu.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=546770  |z CONNECT  |3 EBSCO 
907 |a .b47748242  |b 05-25-21  |c 07-06-20 
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994 |a 92  |b TXM