Super service seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it / Jeff Gee, Val Gee.

Bibliographic Details
Main Author: Gee, Jeff.
Corporate Author: NetLibrary, Inc.
Other Authors: Gee, Val.
Format: Book
Language:English
Published: New York, N.Y. : McGraw-Hill, c1999.
Subjects:
Online Access:CONNECT