The complete idiot's guide to great customer service by Ron Karr and Don Blohowiak.

Bibliographic Details
Main Author: Karr, Ron.
Corporate Author: NetLibrary, Inc.
Other Authors: Blohowiak, Donald W.
Format: Book
Language:English
Published: New York, NY : Alpha Books, c1997.
Series:Complete idiot's guide.
Subjects:
Online Access:CONNECT
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245 1 4 |a The complete idiot's guide to great customer service  |h [electronic resource] /  |c by Ron Karr and Don Blohowiak. 
246 3 0 |a Complete idiot's guide. 
246 3 0 |a Guide to great customer service. 
246 3 0 |a Great customer service. 
260 |a New York, NY :  |b Alpha Books,  |c c1997. 
300 |a xxvi, 326 p. :  |b ill. ;  |c 24 cm. 
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440 0 |a Complete idiot's guide. 
500 |a Includes index. 
533 |a Electronic reproduction.  |b Boulder, Colo. :  |c NetLibrary,  |d 2000.  |n Available via the World Wide Web.  |n Available in multiple electronic file formats.  |n Access may be limited to NetLibrary affiliated libraries. 
650 0 |a Customer relations. 
650 0 |a Customer services. 
700 1 |a Blohowiak, Donald W. 
710 2 |a NetLibrary, Inc. 
730 0 |a NetLibrary. 
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