|
|
|
|
| LEADER |
01420cam a2200385La 4500 |
| 001 |
ocm42417416 |
| 005 |
20100505164959.0 |
| 006 |
m o d |
| 007 |
cr cn- |
| 008 |
901226s1991 nyua o 001 0 eng d |
| 010 |
|
|
|z 90056408
|
| 020 |
|
|
|a 0585039992 (electronic bk.)
|
| 020 |
|
|
|z 0814450040
|
| 035 |
|
|
|a (OCoLC)ocm42417416
|
| 035 |
|
|
|a 525852
|
| 040 |
|
|
|a N$T
|c N$T
|d OCL
|
| 049 |
|
|
|a TXME
|
| 050 |
1 |
4 |
|a HF5415.5
|b .B529 1991eb
|
| 082 |
0 |
4 |
|a 658.8/12
|2 20
|
| 099 |
|
|
|a Electronic book
|
| 100 |
1 |
|
|a Blanding, Warren.
|
| 245 |
1 |
0 |
|a Customer service operations
|h [electronic resource] :
|b the complete guide /
|c Warren Blanding.
|
| 260 |
|
|
|a New York, NY :
|b Amacom,
|c c1991.
|
| 300 |
|
|
|a ix, 422 p. :
|b ill. ;
|c 26 cm.
|
| 500 |
|
|
|a Includes index.
|
| 533 |
|
|
|a Electronic reproduction.
|b Boulder, Colo. :
|c NetLibrary,
|d 1999.
|n Available via the World Wide Web.
|n Available in multiple electronic file formats.
|n Access may be limited to NetLibrary affiliated libraries.
|
| 650 |
|
0 |
|a Customer services.
|
| 710 |
2 |
|
|a NetLibrary, Inc.
|
| 730 |
|
0 |
|a NetLibrary
|
| 776 |
1 |
|
|c Original
|w (DLC) 90056408
|w (OCoLC)23692715
|
| 856 |
4 |
0 |
|z CONNECT
|u https://ezproxy.mtsu.edu/login?url=http://www.netlibrary.com/urlapi.asp?action=summary&v=1&bookid=2763
|
| 907 |
|
|
|a .b16246573
|b 09-07-16
|c 05-24-10
|
| 998 |
|
|
|a wi
|b 07-07-10
|c m
|d z
|e -
|f eng
|g nyu
|h 0
|i 3
|
| 935 |
|
|
|a 525852
|
| 994 |
|
|
|a 92
|b QYM
|
