Customer service operations : the complete guide / Warren Blanding.

Bibliographic Details
Main Author: Blanding, Warren.
Corporate Author: NetLibrary, Inc.
Format: Book
Language:English
Published: New York, NY : Amacom, c1991.
Subjects:
Online Access:CONNECT
Description
Item Description:Includes index.
Physical Description:ix, 422 p. : ill. ; 26 cm.
ISBN:0585039992 (electronic bk.)