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Superior customer value in the new economy : concepts and cases / by Johnson, William C. 1954-
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Designing and delivering superior customer value : concepts, cases, and applications / by Weinstein, Art
Published 1999Other Authors: “…Johnson, William C. 1954-…”
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Supply chain networks and business process orientation : advanced strategies and best practices / by McCormack, Kevin
Published 2003Other Authors: “…Johnson, William C. 1954-…”
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